Our Commitment to Security
Personal data is accessible only by staff designated to handle complaints or requests. All InVancouver Web Services' agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with InVancouver Web Services.
Personal Information We May Collect
InVancouver Web Services may collect the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and complaint and inquiry information. InVancouver Web Services may also collect business information from sole proprietorships that apply for membership or program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity. InVancouver Web Services does not knowingly collect or maintain any personal information from children under the age of 13. In addition, no part of our web site is designed with the purpose of attracting any person under the age of 13.
How We May Use Personal Information
Unless you consent, InVancouver Web Services will use your personal information solely for the purpose for which it was submitted. We will use such information to provide operational notices, in program recordkeeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.
We will also release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate governmental authorities, where warranted by a company’s failure to participate in InVancouver Web Services advertising self-regulatory process; or
- To appropriate persons, where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we have on file, please contact us at (604) 542-2600.
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others. The statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. InVancouver Web Services uses non-identifying cookies to provide easier site navigation and access to forms. You can still use InVancouver Web Services' site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.